What is included in the price?

• Before launching a trip, we provide the school with a quotation highlighting exactly what we do and do not include in the cost of a trip. Being a tailor made company we adapt these to the Lead Teacher's specific requirements, ensuring the trip includes the elements they desire. However, there are standard inclusions as follows; all International flights and taxes, Group Leader, in-country road transfers, accommodation, meals, kitbag (per pupil), satellite telephone, comprehensive overseas First Aid Kit, all administrative support for teachers, parents and pupils. Standard exclusions are travel to and from UK airport, personal equipment and kit, personal travel insurance, drinks and personal funds, local tips and visa costs. We also offer an optional comprehensive Medical Insurance policy.

What about Travel Insurance?

• Most school insurance policies can be extended to cover pupils for these types of trips, however, we recommend our optional group travel insurance which includes cover of medical and repatriation expenses for each participant. This has been arranged through specialist insurance brokers, Campbell Irvine, which is underwritten by Axa Insurance, who are authorised and regulated by the Financial Services Authority, registration No. 202312. Specialty Assistance, a major International organisation providing urgent medical and travel assistance across the globe, provides the 24-hour worldwide emergency medical service for this policy, operating through four centres in the UK, USA, South Africa and Thailand and a worldwide network of over 150 agents and 500 correspondents. Please note that cover for personal items is not included in this policy.

  To arrange cover or to obtain a quotation please contact Campbell Irvine directly.

  • Apply online at www.campbellirvine.com
  • Telephone: 020 7938 1734
  • Email: info@campbellirvine.com

What about financial security?

• Schools Worldwide is part of a fully bonded and licensed travel agent and tour operator, who hold an Air Travel Organisers' Licence (ATOL) granted by the Civil Aviation to protect your money should we go out of business. We are also an accredited IATA agent, allowing us to issue scheduled flight tickets ourselves and a member of AITO, an association of independently minded companies specialising in particular areas or types of holiday and sharing a common dedication to high standards of quality and personal service.

Where can I read the Booking Conditions?

• A full version of the Booking Conditions are printed in the Application Pack that we provide for parents to read prior to countersigning the Application Form. These are provided at the Launch Meeting for parents and pupils to take home and consider before agreeing to join the trip. You can also download the Booking Conditions here or read an online version by clicking here.

Who is responsible for the safety of pupils?

• In developing these trips, we expect all our customers to have confidence in our knowledge. Therefore, the Worldwide Group take full responsibility for the safety of each pupil. The Group Leader we employ to accompany each group has the Higher Duty of Care and has overall responsibility for the safety of the pupils. The Lead Teacher and any additional adult staff representing the school are In Loco Parentis and have a Duty of Care to act as a responsible parent would and take pastoral responsibility for each pupil.

What if the group needs help overseas?

• The Worldwide Group are responsible for safety of every pupil and have implemented a variety of measures that protect the well being of all groups. Schools Worldwide run an emergency back up system in Yorkshire and London, providing our groups with 24hr assistance while abroad. In certain cases, we can escalate incidents to be managed from a Crisis Room at the Worldwide Group Head Offices in Hampshire. Group Leaders can contact our UK offices using a Satellite Telephone to request assistance and any rescue and recovery will be managed from the UK as necessary with the support of our in-country agents and diplomatic services and, for groups who use our recommended insurance policy, with the medical support provided by Specialty Assistance.

How can I contact my child overseas?

• In cases of extreme urgency, we are able to relay messages from the UK to our groups. Though we do not freely distribute our 24 hr emergency number, parents can contact us during office hours and we can forward messages to the Group Leader who can pick them up each day during a pre-designated period of "Open Comms". In more serious cases, we are able to put parents in direct contact with their child using the Satellite telephone that the Group Leader carries.